Windy City Broadband, LLC

Broadband Packages


Plan Speed (Down/Up) Bandwidth Usage
Emergency Broadband Program Residential Platinum 512 kbps / 512 kbps 9GB
Essentials Internet 512 kbps / 512 kbps 15GB
Basic Internet 1 mbps / 1 mbps 50GB
Adak Basic Stream 1 mbps/ 1 mbps 75 GB
Adak SD Option 1 2 mbps/ 1 mbps 100 GB
Adak HD Option 2 2 mbps/ 2 mbps 150 GB


  • 2 E-mail addresses with 25MB email space
  • Spam filtering
  • 24×7 support

New!  Windy City Broadband router recommendations

With our new streaming packages, you may be looking at upgrading your router to utilize the full features of your new plan across your entire house.

Solid Performance – Netgear Rax20

Enhanced Performance – Netgear Nighthawk AC2600

Extreme Performance – Netgear Nighthawk AX6 AX4300 

Prices and descriptions are examples from Amazon.  WCB has neither tested nor warranties these recommendations, routers or any particular supplier.

Dedicated Broadband Packages

Windy City Broadband is able to provide dedicated packages that can be built and suited to the business needs of the customer.  Please call customer service.

$ 100.00

Install Fees
$ 125.00


Netgear 8-port Fast Ethernet Switch Required for Internet Service $68.00

Wireless Router All-in-one Internet-sharing, 4 ports, and Wireless-G (802.11g) Access Point   $ 102.00

Comtrend Powerline Powergrid 902 Ethernet Adaptor Extends your local area network using existing power lines, eliminating extra wiring (so you can move your cable box and router) $152.48

Hardware Maintenance Agreement (per site) $300.00 Onsite Visit


Residential Monthly Flat Rate Tech Support ($25.00)

Dedicated Monthly Flat Rate Tech Support ($75.00)


  • No charge to customer for changing MAC address
  • Over the telephone, technical help
    • Securing and configuring wireless router or switch
    • Network requests, connecting additional devices, printer, additional router etc.
    • Training using bandwidth tool when technician is looking at customers personal usage on overage (have guide on
    • Available for answers to questions on software updates, general use of computer such as email setup
    • Advising changing password on router, net gear
    • Advising Blocking websites, users (have guide on
    • Advising Time of Use, meaning setting up times of use for users
    • Advising safeguarding of viruses

Having the Flat Rate Support, Windy City Broadband offering 20% off on in-store Routers and Net Gears


On Overages $15 per GB

$75 per GB Dedicated

Late Fee 0.0875%

Dial 611 from any phone on Adak for Customer Service or IT Support.


How To Manage Your Bandwidth Use

You can check your web usage here, using our online tool.

Please click here for a short guide explaining how to use it.

If you wish to block individual websites and have a router provided by WCB, please see WCB Website Blocking.