Windy City Broadband, LLC
Broadband Packages
Broadband Facts
WINDY CITY BROADBAND
Turbo
Fixed Broadband Consumer Disclosure
Monthly Price: $99.00
This Monthly Price is not an introductory rate.
This Monthly Price does not require a contract.
Additional Charges & Terms
Provider Monthly Fees
- *Optional Monthly Flat Rate Tech Support Residential: $25.00
- *Optional Monthly Flat Rate Tech Support Business: $50.00
- Support is covering to assist with IP changes
One-Time Fees at the Time of Purchase
- Deposit Res/Bus: $100.00
- One-Time Set Up Fee: $125.00
- Connection Fee: $25.00
Extras:
- Static IP Address: Included
- WiFi Router (optional): $7.99 per month
- Customers may use their own compatible router
- Additional Tech Time per Hour: $150.00
Features of Optional WiFi Router:
- Fully Managed Router
- Free Replacement
- Dual-Band Wireless
- Coverage up to 3,500 square feet
Early Termination Fee: None
Late Fee: 0.875%
Local City Tax which may vary: 4%
Discounts & Bundles
None offered at this point in time.
Speeds Provided with Plan
Typical Download Speed: 8 Mbps
Typical Upload Speed: 2 Mbps
Typical Latency: 150 ms
Data Included with Monthly Price: Unlimited
Network Management: Read our Policy
Privacy: Read our Policy
Customer Support
Toll Free: (888) 328-4222 Email: aeeservices@adaktu.net
Office, After Hours or Holiday Support: (907) 222-0844 Press 1 for Technical Support
Broadband Facts
WINDY CITY BROADBAND
Xstream
Fixed Broadband Consumer Disclosure
Monthly Price: $110.00
This Monthly Price is not an introductory rate.
This Monthly Price does not require a contract.
Additional Charges & Terms
Provider Monthly Fees
- *Optional Monthly Flat Rate Tech Support Residential: $25.00
- *Optional Monthly Flat Rate Tech Support Business: $50.00
- Support is covering to assist with IP changes
One-Time Fees at the Time of Purchase
- Deposit Res/Bus: $100.00
- One-Time Set Up Fee: $125.00
- Connection Fee: $25.00
Extras:
- Static IP Address: Included
- WiFi Router (optional): $7.99 per month
- Customers may use their own compatible router
- Additional Tech Time per Hour: $150.00
Features of Optional WiFi Router:
- Fully Managed Router
- Free Replacement
- Dual-Band Wireless
- Coverage up to 3,500 square feet
Early Termination Fee: None
Late Fee: 0.875%
Local City Tax which may vary: 4%
Discounts & Bundles
None offered at this point in time.
Speeds Provided with Plan
Typical Download Speed: 16 Mbps
Typical Upload Speed: 4 Mbps
Typical Latency: 150 ms
Data Included with Monthly Price: Unlimited
Network Management: Read our Policy
Privacy: Read our Policy
Customer Support
Toll Free: (888) 328-4222 Email: aeeservices@ adaktu.net
Office, After Hours or Holiday Support: (907) 222-0844 Press 1 for Technical Support
Broadband Facts
WINDY CITY BROADBAND
Ultimate
Fixed Broadband Consumer Disclosure
Monthly Price: $150.00
This Monthly Price is not an introductory rate.
This Monthly Price does not require a contract.
Additional Charges & Terms
Provider Monthly Fees
- *Optional Monthly Flat Rate Tech Support Residential: $25.00
- *Optional Monthly Flat Rate Tech Support Business: $50.00
- Support is covering to assist with IP changes
One-Time Fees at the Time of Purchase
- Deposit Res/Bus: $100.00
- One-Time Set Up Fee: $125.00
- Connection Fee: $25.00
Extras:
- Static IP Address: Included
- WiFi Router (optional): $7.99 per month
- Customers may use their own compatible router
- Additional Tech Time per Hour: $150.00
Features of Optional WiFi Router:
- Fully Managed Router
- Free Replacement
- Dual-Band Wireless
- Coverage up to 3,500 square feet
Early Termination Fee: None
Late Fee: 0.875%
Local City Tax which may vary: 4%
Discounts & Bundles
None offered at this point in time.
Speeds Provided with Plan
Typical Download Speed: 25 Mbps
Typical Upload Speed: 5 Mbps
Typical Latency: 150 ms
Data Included with Monthly Price: Unlimited
Network Management: Read our Policy
Privacy: Read our Policy
Customer Support
Toll Free: (888) 328-4222 Email: aeeservices@adaktu.net
Office, After Hours or Holiday Support: (907) 222-0844 Press 1 for Technical Support
Broadband Facts
WINDY CITY BROADBAND
Wide Open Business
Fixed Broadband Consumer Disclosure
Monthly Price: $550.00
This Monthly Price is not an introductory rate.
This Monthly Price does not require a contract.
Additional Charges & Terms
Provider Monthly Fees
- *Optional Monthly Flat Rate Tech Support: $75.00
- Support is covering to assist with IP changes
One-Time Fees at the Time of Purchase
- Deposit Business: $100.00
- One-Time Set Up Fee: $125.00
- Connection Fee: $25.00
Extras:
- Static IP Address: Included
- WiFi Router (optional): $15.00 per month
- Customers may use their own compatible router
- Additional Tech Time per Hour: $150.00
Features of Optional WiFi Router:
- Fully Managed Router
- Free Replacement
- Dual-Band Wireless
- Coverage up to 3,500 square feet
Early Termination Fee: None
Late Fee: 0.875%
Local City Tax which may vary: 4%
Discounts & Bundles
None offered at this point in time.
Speeds Provided with Plan
Typical Download Speed: 45 Mbps
Typical Upload Speed: 10 Mbps
Typical Latency: 150 ms
Data Included with Monthly Price: Unlimited
Network Management: Read our Policy
Privacy: Read our Policy
Customer Support
Toll Free: (888) 328-4222 Email: aeeservices@adaktu.net
Office, After Hours or Holiday Support: (907) 222-0844 Press 1 for Technical Support
Windy City Broadband router recommendations
Keeping your WiFi router up to date with the latest firmware and security patches is a critical part of cybersecurity and digital safety at home.
Solid Performance – Netgear Rax20
Enhanced Performance – Netgear Nighthawk AC2600
Extreme Performance – Netgear Nighthawk AX6 AX4300
Prices and descriptions are examples from Amazon. WCB has neither tested nor warranties these recommendations, routers or any particular supplier.
Dedicated Broadband Packages
Windy City Broadband is able to provide dedicated packages that can be built and suited to the business needs of the customer. Please call customer service.
Deposits:
$ 100.00
Install Fees
$ 125.00
Equipment
Netgear 8-port Fast Ethernet Switch Required for Internet Service $68.00
Wireless Router All-in-one Internet-sharing, 4 ports, and Wireless-G (802.11g) Access Point $ 102.00
Comtrend Powerline Powergrid 902 Ethernet Adaptor Extends your local area network using existing power lines, eliminating extra wiring (so you can move your cable box and router) $152.48
Hardware Maintenance Agreement (per site) $300.00 Onsite Visit
SUPPORT FOR BROADBAND CUSTOMERS AT “BEST EFFORT”
- No charge to customer for changing MAC address
- Over the telephone, technical help
- Securing and configuring wireless router or switch
- Network requests, connecting additional devices, printer, additional router etc.
- Training using bandwidth tool when technician is looking at customers personal usage on overage (have guide on adaktu.net)
- Available for answers to questions on software updates, general use of computer such as email setup
- Advising changing password on router, net gear
- Advising Blocking websites, users (have guide on adaktu.net)
- Advising Time of Use, meaning setting up times of use for users
- Advising safeguarding of viruses
Having the Flat Rate Support, Windy City Broadband offering 20% off on in-store Routers and Net Gears
Notice:
Dial 611 from any phone on Adak for Customer Service or IT Support.
How To Manage Your Bandwidth Use
You can check your web usage here, using our online tool.
Please click here for a short guide explaining how to use it.
Network Management Policy and Privacy Policy